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People & productivity
The performance & talent management revolution: Driving productivity in hospitality & tourism
The Skills & Productivity Problem 2015
Latest insights
Industrial strategy and the visitor economy
Migration & labour restrictions
Customer service
Female talent
Industry profiles
Upcoming research
The 21st Century Chef
How businesses are rethinking their customers’ experience
What do our future managers look like?
Consultations
Withdrawal of apprenticeship pathways
Hospitality team member apprenticeship standard
Hospitality supervisor apprenticeship standard
Cabin crew apprenticeship standard
Levy paying businesses
The apprenticeship levy
Apprenticeship standards
Apprenticeship training
Preparing your business
Apprenticeship consultancy
People 1st Apprenticeship Network
Gold standard apprenticeship providers
Small & medium businesses
Apprenticeship standards
Apprenticeship training
Preparing your business
Paying for apprenticeships
Gold standard apprenticeship providers
Training providers & colleges
Becoming an apprenticeship provider
Apprenticeship standards
Apprenticeship delivery guides
Becoming a gold standard apprenticeship provider
Assessment organisations
External quality assurance
EQA portal
Recognised assessor qualifications
Industry apprenticeship boards
Standards & assessment plans
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Performance & talent
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Why the Living Wage is changing more than just pay