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Access the latest industry insights to support your people development strategies, business planning and growth.

People and productivity

With the introduction of the National Living Wage and the apprenticeship levy, businesses are having to look at ways to maximise the investment they are making in their staff to result in tangible business benefits. So what are businesses doing to increase performance?

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The chef shortage

Chefs continue to be a key recruitment challenge for many hospitality businesses. Currently, 42% of chef vacancies are considered hard-to-fill and by 2022 we need to recruit an additional 11,000 chefs. But what can be done to address the problem?

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Latest insights

Our insight reports examine specific aspects of the visitor economy's workforce issues and trends, including customer service skills, and female talent development. 

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