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International case studies

Our work to transform skills, training and professional standards has reached many nations around the world. Learn more about the impact of our solutions by reading our case studies below.


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Read the latest news from our projects across Central South America, the Middle East, Africa, wider Europe, the Western Balkans and Central Asia.

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"The information, guidance and expertise provided by People 1st enabled the Armenian stakeholders to formulate overall role, vision, mission, as well as core remit, coverage, focus of the Sector Skills Development foundations. This provides a solid basis for addressing the VET policy of the country whilst also developing quick business orientated skills solutions."
Gayane Serobyan, GIZ Programme Expert - TVET and Employment Promotion

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“The British Council is supporting Azerbaijan ministry reforms in TVET and working in particular in employer engagement and curriculum planning. One of the pilot areas is in the tourism sector; if Azerbaijan is to see its tourism market thrive, then public bodies need to listen to the employers, and the industry needs young people with the skills and education that match their needs. People 1st provided us with the expertise to train our trainers that allowed us to set up traineeships and apprenticeships, allowing us to share UK experience in TVET and tourism in particular with the sector in Azerbaijan"

British Council, Azerbaijan

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"If we are to add value to our tourism product and capture a larger share of the global market then we need to ensure that our tourism businesses are performing as well as our competitors. Matching the skills required by business will bring jobs, investment and prosperity. Our colleges are now listening and acting upon the needs of our local employers and sending out students with the appropriate skills and qualifications."
Government of Belize

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"It is not our goal to ‘throw young people into the fire’ and to leave them with no professional leadership. The main task of this initiative is to provide quality education with work in a professional internship, and that is only possible with a mentor who will constantly be available to students in the company and who will provide them with information about what is expected from them and to evaluate a student’s work and progress."

Nataša Novakovic, Advisor to the Director for the Labor,Market and the Development of Human Resources, HUP

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"People 1st provided the expertise that is enabling us to set up a new sector skills council for tourism and hospitality. Our visit to the UK was most informative and helped shape our thinking. We are now implementing our plans and will draw on the expertise of People 1st to help us improve the education of our young people so that it matches the requirements of industry."

Sarah Parvez, Head of Higher Education and Skills, British Council Pakistan

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"The knowledge sharing trip to the UK was an essential aspect providing experience of projects such as the SEMTA Skillsman Project and the apprenticeship between Warwick College and Jaguar Landrover. This was key for skills solutions that addressed: energy performance of production processes and of end products; advanced processes, robotics and use of advanced combined materials; info-techment and the use of ICT and wireless technologies."

Gunduz Gundalmsi, Tofas Türk Otomobil Fabrikası A.S.

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"Through the expert guidance and support of People 1st, a vocational curriculum for tourism has been introduced that will create better opportunities for young people, promote the country and enable a professional and innovative tourism offer for the future in Uzbekistan."
Mr. Rakhmat Rustamov, Deputy-head of State Standards Department, Centre for Specialised Secondary Education of Uzbekistan

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"The Mall of Arabia was very keen to run the Five Star Service Programme and remind staff of the importance of proper customer service and its return to their businesses, there is great interest from tenants to send their staff to training that’s being operated by the Mall, especially when its customised and localised for the Mall itself. We had some good feedback from store owners and HR managers about the impact of the training on the staff and we have also been receiving positive feedback from mall visitors."
Zeina Abdel Azim, Customer Experience Manager

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"In its mission to make the ITSE project a reality, the Panamanian Government has made the decision to apply only the best practices in technical education and learn from those who have achieved great success in this sphere. In this matter, People 1st has provided the support and information required to implement ITSE. Their expertise has been of a great value."

Ing. Maria Lourdes Peralta, Phd, Instituto Tecnico Superior del Este

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"We work closely with all our volunteers to ensure they have a positive, rewarding experience that will give them a step up in the world of work, developing the skills and confidence they need to make a difference in the workplace. People 1st have done a fantastic job of successfully training our Volunteer Ambassadors to deliver yet another successful Skills Show."

Clare Baars, Volunteering & Employability Manager, WorldSkills UK

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Western Balkans

"With the help and expertise of People 1st, we have now identified a range of projects to take forward. The reform process is underway across the region and we can see very encouraging results. Managing such a diverse group has it’s challenges but People 1st has contributed a great deal of experience and hands on knowledge in order for solutions to be developed"

Aleksandar Borisavljevic, Business Development Manager, British Council, Serbia

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"Abdali Mall is now open for business and with the help and expertise from People 1st we have set up a training centre that is fully inclusive. Young men and women now have the opportunity to train for a career in retail and hospitality and the skills that they gain are directly matched to their employers needs. Our Train the Trainer programme builds the capacity and capability of our in-house staff to deliver a range of courses suited to industry requirements."
Suhair Albargouthi, Human Recourses Manager, Abdali Mall Company

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"This EBRD loan is not only helping a tyre manufacturer expand its business and capture market growth. It is also enabling a leading global player and a local business giant to create jobs and opportunities in one of the developing regions of the country. The new plant will have a pivotal role for the city of Aksaray and the entire region. We are confident it will boost the wider local economy."

Jean-Patrick Marquet, EBRD Director for Turkey

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"The British Council chose People 1st as a partner because we wanted to demonstrate excellence in volunteering throughout Eurovision 2017 and beyond in Kyiv and Ukraine. The volunteers work with artists, media, foreign delegations and guests of Eurovision 2017, as well as the production of television shows, Backstage and in the fan zones. They learnt skills to improve both communication and confidence in dealing with diverse guests and visitors to events and attractions in Ukraine and to become knowledgeable, articulate, security-conscious Ambassadors for their country."
Simon Williams, Director British Council, Ukraine

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