Academy Programmes

In April 2009, the Academy announced the endorsement of a series of high-quality training programmes.

The programmes named will particularly help to fill skills shortages in management and leadership, customer service and chefs, and include:

• Advanced Apprenticeships – pioneered by Living Ventures, this scheme offers newcomers to the industry the opportunity to develop the skills needed to run a pub, restaurant or bar.
• Junior Chefs' Academy – a 10-week programme run by Compass for 11-16 year olds to learn basic cookery skills
• Professional Cookery Diploma – a qualification that combines the breadth and depth of skills and knowledge that employers have been demanding, along with a series of practical end tests
• Chef masterclasses – offered by some of the UK's top chefs for those looking to top up their skills.
• Management masterclasses - allowing managers and leaders to learn from the best.
• Customer Service - the Academy has developed a world-class customer service programme based on extensive research carried out by People 1st.
• Hospitality Benchmark - A unique service for mystery visits focusing on what customers really think of their experience - allowing you to train your staff to deliver their specific needs.