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Measuring productivity and performance

Our latest report, The performance & talent management revolution: Driving productivity in hospitality & tourism identified that HR teams across the hospitality and tourism sector increasingly need to be able to demonstrate a tangible return on the investment into their people.

To help businesses achieve this, we’re developing two exciting new tools that will be available through The Wire - our exclusive employer network that connects leading businesses to share experiences and help tackle common challenges:

  • A productivity model to enable employers to easily, but meaningfully measure productivity. We’re looking for businesses to help influence its design and take part in a pilot.
  • An anonymous benchmarking tool to help employers see how they compare on key measures against the sector average. Businesses using the tool will submit data annually across a number of key areas such as recruitment, learning and development, pay and retention and receive a report comparing results with the sector average.

If you’re interested in taking part, join The Wire now and we’ll be in touch with more details soon!