Our WorldHost ‘Sales Powered by Service’ programme will transform your staff into effective sales professionals who not only listen to your customers’ needs, but maximise on them.
They’ll learn how they can influence customers’ purchasing decisions and the benefits of selling beyond the basics.
Our interactive programme teaches your staff crucial customer service skills that can lead to:
When you train 50% or more of your front-line staff using any of the WorldHost programmes, you can also apply to become a WorldHost Recognised Business - a ‘must-have’ badge for customer service.
Who should take this course?
This course is ideal for any member of staff that has day-to-day interaction with customers – whether they’re an assistant, supervisor, department head or director.
What the course covers:
All prices exclude VAT. In-company programmes may include an additional cost for trainer expenses.
To discuss running an in-house course for your business, please complete the enquiry form or call us on 0203 074 1212
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