I have 20 years experience working in the customer service industry and I'm passionate and enthusiastic about high quality customer service.
I provide quality and professional training and development solutions to a broad range of clients in all sectors. This includes delivering retail programmes tailored for both managers and front line staff.
As the owner of Adina Training, my strengths include my professional relationship management with my clients and the flexible approach to the delivery of training.
With a background as an internal trainer and as a consultant I'm aware of the operational needs of an organisation as well as the importance of developing successful and professional people.
I have been involved in the WorldHost Hospitality Programme for the last two years and I'm now excited to extend this great programme to the Retail sector.
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