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Aileen McDonald


Aileen is a very experienced professional in the Hospitality Industry having successfully run her own restaurant and hotel for a number of years.

Aileen is passionate about customer service and how it can effect business performance and now works with companies to develop and improve their profitability.

Aileen delivers training with enthusiasm and humour and is able to give lots of practical examples as she has over 20 years experience.

She has the ability to get delegates to engage and participate so that they benefit from the training and are able to take the experience back to the work place.

Aileen has worked with National groups and Independents companies. She has delivered training at all levels and to Jobseekers looking to start a career in the industry.

What her clients say...

"Inspiring and energetic provided a fun days training that truly opened hearts and minds to trying new attitudes to customer care "

"her past experience added depth to the day"

"we all learned new attitudes and skills....and enjoyed the day"

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Course calendar

  • There are no open courses listed at the moment.