Capela Training is the specialist training company for tourism and hospitality, comprising a number of expert trainers with highly practical and relevant industry experience to share.
Capela is equipped to handle larger projects encompassing multiple trainers and venues if desired. Gary is a founding director of Capela, with over 25 years in travel and hospitality, the past 11 years as a trainer and manager of Capela. His specialist areas of training are in marketing, sales, customer service skills and tourism from China.
He has trained delegates in WorldHost from Docklands Light Railway, Cambridge Airport, China Holidays and Bicester Outlet Village, always with relevance and passion! A customer service fanatic, Gary previously held senior roles at Bridge Travel, Saga and Jetlife Holidays. He is a member of the Chartered Institute of Marketing, an elected Board Director of UKinbound and a popular speaker at travel industry events.
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- 01223 208629