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Ian Smith

UK - based in Yorkshire/Nottinghamshire

With over 20 years working within the hospitality and leisure industries, I have considerable experience of successfully delivering training to many different audiences.

In my current role as head of commercial & passenger experience at one of the UK’s fastest-growing airports, I have recently undertaken a project to deliver the WorldHost programme to our customer-facing service partners and business providers.

I believe that training should be fun, energetic and thought-provoking and my style tends to be collaborative and openly recognises the learner’s achievements and successes during the workshop.

In my ‘spare time’ I am also a fully-qualified personal trainer and also regularly each group exercise classes, including the high-energy and challenging studio cycling classes!

Get in touch

07436 037732

Course calendar

  • There are no open courses listed at the moment.