Having an early practical grounding in hospitality management, Marina has successfully run her own tourism people development business since 1996.
She is a highly experienced Hospitality Assured business coach and has a track record of developing innovative learning and people development programmes and learning journey’s. She is an accomplished trainer and facilitator and is passionate about customer service and supporting and enabling people to grow and develop their potential.
Marina has been involved in the delivery of customer service programs for over 15 years and has attended the Disney Institute Florida service excellence training as part of her own development.
Her focus when training is to ensure that all delegates have fun while learning and leave enthused with practical tools to support them develop skills.
Get in touch
- 01381 621064