Bob is passionate about customer service, and has a wealth of experience to pass on to delegates on his WorldHost workshops, helping to make them both exciting and relevant.
A long time member of the Institute of Hospitality, Bob has spent a lifetime in the Hospitality Industry, the last 30 years working in senior management roles throughout the Middle East, Africa and the CIS states.
His diverse and successful career has encompassed hotels, retail and institutional catering, soft FM and major international event projects.
On his return to the UK, Bob set up Siver Service Solutions, to provide training and recruitment services throughout the East Midlands.
Silver Service Solutions also provides consultancy services to the Industry, particularly with regard to designing and implementing of management systems for Food Safety/Hygiene and Quality, and has successfully taken a number of Gulf based companies through the ISO certification process.
Get in touch
- 07805 428272