I have over 20 years experience in training and customer service in the hotel, catering and leisure industry.I am a well-qualified trainer and facilitator who believes passionately about excellent customer service.
Working as a senior accounts manager at Glasgow Airport i cut my teeth initialy in customer service, following from this i have trained in catering, retail, H&S and Elementary food hygiene and am qualified to teach up to level 3 SVQ in the above subjects.I have also lectured for several years at Cumbernauld college.
I am qualified to post-graduate level and hold a degree in human resource management, a post graduate certificate in C.I.P.D.,a diploma in public health and hygiene and an H.N.D in hotel management.
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- 01294 604030