I am an experienced manager and training consultant with 30 years’ experience working in the public, commercial and voluntary sectors. I believe that training should be relevant, challenging and fun and all the skills learned can be easily transferred back into the workplace.
Having completed an HND in Hotel Management, I started my career in the hospitality industry prior to becoming a trainer, first with Grand Met before moving on to the Hotel and Catering Industrial Training Board (now known as People 1st).
I specialise in train the trainer courses (PTC, GTC, TPA and TTD), customer care and management development and my work takes me around the UK, mainland Europe and South Africa.
I have been running my own successful training and development business for over 20 years and have extensive experience of designing and delivering training and development solutions across a range of industries including hotel/leisure groups, universities, NHS Trusts and pharmaceutical companies.
In recent years I have also developed a portfolio of award winning e-learning programmes including food safety, health & safety and biosafety. These are used extensively by the NHS, hospitality/leisure companies and multinational food manufacturers.
I am a member of The British Institute of Learning and Development (MBILD), Institute of Hospitality (MIH) and a CIEH Advanced Food Safety and Health & Safety trainer.