Tom is a training specialist who has over 30 years of experience designing and delivering learning and development programmes for corporate and public sector clients in the UK.
His background includes 18 years as training and development manager of an NHS Trust comprising three hospital sites, and over 10 years as an independent training specialist.
During a nine-year role at a university ventre and grade 1 (OFSTED) FE college he was responsible for delivery of leadership and management programmes, and as senior trainer consultant he successfully delivered teaching and trainer qualifications to over 180 college teaching staff and industry based trainers.
As the organisation's licensed trainer he delivered WorldHost® customer service programmes to over 200 client employees and enabled a number of organisations to gain Recognised Business status.
He is experienced and passionate in delivering excellent customer service and draws on his own and delegates’ experiences to enhance training input and add value. His training courses are delivered with enthusiasm, humour, and integrity.