Testimonials & News

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Group Training Certificate / Practical Training Certificate

“The tutor was very good; patient and gave good examples” - HR – Le Meridien Piccadilly, London

“I thoroughly enjoyed the 3 days of training and learnt very valuable information to help in my development as a trainer.” - HR Co-ordinator; Mandarin Oriental Hotel; London.

“The course enabled me to clarify the content of training sessions rather than starting from scratch.” - HR & Training Advisor; Paramount Restaurants.

“The course is quite demanding at times… but very worthwhile and informative.” - HR Co-ordinator; The Ritz; London.

“I feel that it has equipped me to be a confident trainer” - HR Co-ordinator Hilton Hotels

NCPLH

“The trainer made the day very clear and explained content very well. I feel more confident.” - Retail Store Manager; Matalan.

Sales Techniques Course

“The course I participated in was excellent” - Conference Centre Administrator; Liverpool.

Customer Choice for Managers

“Enjoyable course – thank you!” - Assistant Manager – LACE

“Very interesting insight into customer care” - Centre Manager; Gateway Centre; Liverpool