Blogs

How can TVET work effectively with the private sector in fast-changing economies?

What are the practical steps to form effective partnerships between technical vocational education & training (TVET) and the private sector? We share our insights in this article for the British Council VET Toolbox Seminar.

A framework to cultivate talent for future digital skills

The importance of digital skills has grown exponentially and as we emerge from the pandemic it’s clear that these skills will be critical to help young people succeed in the labour market.

Our international experience highlights there are four key factors to successfully develop an infrastructure that will nurture digital skills.

Creating a customer service culture

Now more than ever customer impact is a critical part of business decisions. And in a strong service culture, everyone understands what customers need, and what they value.To create a service culture, customer service needs to be interwoven into every aspect of the business. So what are the top 5 principles to achieve this?

A change for the better? L&D professionals reflect on the last 18 months

In our latest peice for Training Journal, our expert trainer and curriculum writer, Mark Smith shares a recap of post-Covid learning and insights from training and development professionals we've been working with, as well as feedback from our network on some of the key issues.

How a creative partnership is improving entrepreneurship in Uzbekistan’s creative, cultural and tourism sector

Over the last three years, an innovative partnership between tourism industry TVET experts from the UK and a local tourism university in Uzbekistan has transformed the outlook for enterprise skills in Uzbekistan’s creative, cultural and tourism sector.

Why new skills strategies are a top priority for a sustainable workforce

With the Covid-19 recovery revealing a lack of relevant skills in an environment of even more complex business needs and emerging challenges, there is a need to prioritise skills for the future. In this piece for FE News we explore the importance of professionalising the hospitality industry to strengthen attraction into the industry and drive retention of talent at every level. 

Latin America & the Caribbean: Why a collaborative skills development response is critical to recovery

For developing countries, the economic and social impacts of the COVID-19 pandemic in the form of nationwide business closures, lockdown and mobility restrictions have been sudden and severe. Poverty and the increased economic and social exclusion of marginalised communities, young people and women are major risks. Latin America and the Caribbean (LAC) are also being impacted by fallout from the US economy as well as the lack of tourism which they depend heavily upon.