When fewer than one in five employees believe their workplace is ready for a national emergency , it’s clear that resilience planning needs a new approach.

In the visitor economy, where customer experience and operational continuity are everything, disruptions from power outages to cyberattacks can quickly impact revenue and reputation.

What if you could test your business’s ability to handle the next disruption before it happens? Our new Scenario Informed Resilience Assessment provides an immersive, realistic way to test your preparedness, highlight strengths and uncover gaps before a real crisis puts your plans to the test.

Why this matters now

A recent poll by The Workforce Development Trust (parent company of People 1st International) revealed that while 70% of people are willing to make small changes to strengthen national preparedness, fewer than one in five believe their workplace is ready for a national emergency, and only 16% say they have received clear instructions on what to do in a crisis.

For retailers, travel and tourism operators and hospitality businesses that uncertainty can mean lost bookings, supply chain breakdowns, safety risks and damaged customer trust.

Today’s operating environment is more volatile than ever, with disruptions ranging from extreme weather to system failures to public health incidents. Building resilience isn’t just about managing risk, it’s about protecting your people, your customers and your business continuity.

What the Scenario Informed Resilience Assessment offers

Through immersive, scenario-based sessions, your teams experience realistic disruptions that put plans, processes and workforce strategies to the test. You’ll gain:

• A clear picture of preparedness: Assess strengths and identify capability gaps.
• Actionable recommendations: Practical steps to strengthen resilience and workforce readiness.
• Expert guidance: Insights from specialists in workforce planning, resilience and emergency preparedness.
• Hands-on learning: A safe environment for teams to test, learn, and plan for the unexpected.