Jordan
"Industry members have indicated an urgent need to develop the skills of casual staff employed in the industry for specific events and functions, and asked JHA to develop a solution that supports the professionalisation of this occupation. USAID / BEST contracted People 1st International to work closely with JHA for certification and licensing of casual waiters to work in hotel, events and restaurants banqueting and functions through the development and preparation of a complete and comprehensive training program guidelines, collaterals and pedagogical documents."
Vatché Yergatian, General Manager, Jordan Hotels Association
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