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Retail Skills & Quality Board

Driving the quality of retail apprenticeships and aligning other workplace skills and vocational education activities through one strategic, employer-led board.

The Retail Skills & Quality Board brings together retail employers to drive the quality of apprenticeships, ensuring they remain fit for purpose, but also has a wider interest to align other workplace skills and vocational education activities in the UK.

Critically, the board brings together employers and other stakeholders, including industry bodies and learning provider representation, to act with ‘one voice’.

Members of the board

Members play a significant role in overseeing the external quality assurance of apprenticeships as well as ensuring we have a planned and coordinated approach to skills, which can only be achieved through a genuine partnership between employers, delivery partners and other relevant stakeholders.

  • Lloyd Thomas, Apprenticeship Partner, The Co-operative Group (Chair)
  • Ruth Jennings, Apprenticeships & Qualifications Manager, Sainsbury's Supermarkets Ltd (Vice chair)
  • Alison Phillips, Head of Kingfisher Academy, Kingfisher plc
  • Caroline Gasgoigne, National Qualifications Manager, DFS Furniture Holdings
  • Dean Giles, Senior Academy Development Partner, ASOS.com
  • Effie Burrell, Learning and Development Consultant, East of England Co-Operative Society Ltd
  • Greg Stewart, Apprenticeship levy manager, Tesco Stores Limited
  • Jim Murphy, Training & Development Manager, Iceland Foods Plc
  • Joanna Longman, Capability Manager – Colleagues, Marks & Spencer Plc
  • Lynsey Taylor, Apprenticeship Manager, Asda Stores Ltd
  • Melaine Smith, Recruitment Consultant, Lidl (UK)
  • Preeti Sumal, Partner and Development Manager, John Lewis Partnership
  • Rachael Snell, Funeralcare Apprenticeships Delivery Manager, The Co-operative Group
  • Janet Woods, Specialist Programme Manager, British Retail Consortium
  • Rhoda Lee, Apprenticeship Manager, Halfords plc
  • Sue Renny, Apprenticeship Programme Manager, Superdrug Stores


Retail standards

View the apprenticeship standards, assessment plans and progression routes for retail.

Find out more