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New WorldHost programme set to transform skills of customer service supervisors

New WorldHost programme set to transform skills of customer service supervisors

Creating a customer service culture

Creating a customer service culture

New occupational standards for travel prepare workforce for changed environment beyond Covid-19

New occupational standards for travel prepare workforce for changed environment beyond Covid-19

‘Our Hospitality and Tourism Commitment’ launches to help secure future talent and show that industry is changing for the better

‘Our Hospitality and Tourism Commitment’ launches to help secure future talent and show that industry is changing for the better

A change for the better? L&D professionals reflect on the last 18 months

A change for the better? L&D professionals reflect on the last 18 months

WorldHost recognition programme reopens for applications and introduces a new Charter for customer service excellence

WorldHost recognition programme reopens for applications and introduces a new Charter for customer service excellence

Belfast City Airport assured of airfield operator compliance through the National Certificate in Airside Operations

Belfast City Airport assured of airfield operator compliance through the National Certificate in Airside Operations

Why new skills strategies are a top priority for a sustainable workforce

Why new skills strategies are a top priority for a sustainable workforce

How West Suffolk College has continued nurturing future talent for hospitality through the pandemic

How West Suffolk College has continued nurturing future talent for hospitality through the pandemic

The British Council and People 1st International launch public voting for the ‘Creative Spark’ Big Idea Challenge 2021

The British Council and People 1st International launch public voting for the ‘Creative Spark’ Big Idea Challenge 2021

New tourism & hospitality job portal launches in Jordan to support employers in rebuilding the workforce

New tourism & hospitality job portal launches in Jordan to support employers in rebuilding the workforce

New Tourism Sector Skills Toolkit set to help develop digital, social and green skills

New Tourism Sector Skills Toolkit set to help develop digital, social and green skills

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