Management 1st
Give new managers the communication skills and confidence they need to succeed and be effective in their role
Management 1st training days are spread out over a number of months, which gives participants the opportunity to try the techniques they have learnt, feed their experiences back to the group and discuss the programme with their line managers.
Who should take this course?
This course is ideal for people working in working junior or middle management roles – including team leaders, supervisors and operational managers – who have direct responsibility for and manage a team on a daily basis.
It’s also perfect for team members who have been identified for promotion.
Number of people per programme: 8-10
What the course covers:
- Understanding your strengths and weaknesses, and using them to their advantage
- Creating positive and powerful first impressions
- Communication skills to motivate and coach staff and manage relationships with colleagues
- Dealing with conflict and giving feedback
- Building confidence and assertiveness
- Negotiation and influencing skills
Management 1st also includes an optional half-day module on presentation skills.
